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Tourism Information

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Tourist Help Point (CIAT)


INFOTUR  (Tourist Information and Guidance Services)


We aim to offer a high quality service for you to discover Mexico’s tourist attractions and its areas of natural beauty, while enjoying the warmth of our hospitality.


The Tourism Ministry provides the Tourist Help Point (CIAT) for information and guidance about destinations, attractions and tourism services:


*      By telephone

*      Drop-in service

*      By mail

*      By email




Tourist Help Line



We can provide information on:


*      Sporting Activities

*      Tourism Activities

*      Airports in Mexico

*      Travel Agencies

*      Car and Bus Rental Companies

*      Tourist Attractions

*      Spas

*      Camp Sites

*      Convention and Congress Centers

*      Government Agencies

*      Descriptions of Tours

*      Bus Company Destinations

*      Ministry’s Internal Directory

*      Mexican Embassies and Consulates abroad; Embassies, Consulates and International Organizations in Mexico

*      Tourism Schools and Interpreters

*      Fairs, Fiestas, Events and Expositions

*      Hotels

*      Tour Guides

*      Hospitals and the Red Cross

*      General Information

*      Private Organizations

*      Specialist Tourism Reports

*      Museums

*      Weekend Break Packages (“Este Fin Lánzate")

*      Recreational Activities

*      National Road Network, Times and Distances

*      Restaurants

*      Tour Route Services

*      Ground, Sea And Air Transport Services

*      Financial Services

*      Sea Ports

*      Ground Terminals

*      Temporary Vehicle Import Procedures

*      Migration Services

*      Night Life

*      Zoos


By telephone:

We provide information and guidance on tourist destinations in Mexico, 24 hours a day, 365 days a year, within Mexico just call free phone numbers 078 or 01 800 006 8839; LADA sin costo from the USA: 1 866 640 0597; Canada: 1 866 640 0597 and from Europe: 00 52 55 50 897500.


Drop-in Service:


In Mexico City, at Av. Presidente Masaryk # 172, Ground Floor, Colonia Chapultepec Morales, Delegación Miguel Hidalgo, from Monday to Friday from 08:00 to 18:00, and Saturdays from 10:00 to 15:00.





Hotel reservations:


We provide information about options and rates for different hotel categories, and we also help you make reservations at most hotels in Mexico:


1.    By telephone

2.    Drop-in Service

3.    By mail

4.    By email



By Mail:

Ministry of Tourism, Tourist Help Point (Secretaría de Turismo - CIAT)

Av. Presidente Mazaryk # 172, Planta Baja

Colonia Chapultepec Morales

CP 11587

Delegación Miguel Hidalgo

Mexico, DF.


By email:

Upon your request we can send you printed or electronic information.



Last update:
Wednesday, November 10, 2010 at 20:29:20 by

Av. Presidente Masaryk 172, Col. Bosques de Chapultepec, Del. Miguel Hidalgo

Distrito Federal CP. 11580, Tel. (55) 3002 6300

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