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Tourist Help Point (CIAT)
INFOTUR (Tourist Information and Guidance Services)
We aim to offer a high quality service for you to discover Mexico’s tourist attractions and its areas of natural beauty, while enjoying the warmth of our hospitality.
The Tourism Ministry provides the Tourist Help Point (CIAT) for information and guidance about destinations, attractions and tourism services:
By
telephone
Drop-in
service
By
mail
By
email
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Tourist Help Line
We can provide information on:
Sporting
Activities
Tourism
Activities
Airports
in Mexico
Travel
Agencies
Car
and Bus Rental Companies
Tourist
Attractions
Spas
Camp
Sites
Convention
and Congress Centers
Government
Agencies
Descriptions
of Tours
Bus
Company Destinations
Ministry’s
Internal Directory
Mexican
Embassies and Consulates abroad; Embassies, Consulates and International
Organizations in Mexico
Tourism
Schools and Interpreters
Fairs,
Fiestas, Events and Expositions
Hotels
Tour
Guides
Hospitals
and the Red Cross
General
Information
Private
Organizations
Specialist
Tourism Reports
Museums
Weekend
Break Packages (“Este Fin Lánzate")
Recreational
Activities
National
Road Network, Times and Distances
Restaurants
Tour
Route Services
Ground,
Sea And Air Transport Services
Financial
Services
Sea
Ports
Ground
Terminals
Temporary
Vehicle Import Procedures
Migration
Services
Night
Life
Zoos
By telephone:
We provide information and guidance on tourist destinations in Mexico, 24 hours a day, 365 days a year, within Mexico just call free phone numbers 078 or 01 800 006 8839; LADA sin costo from the USA: 1 866 640 0597; Canada: 1 866 640 0597 and from Europe: 00 52 55 50 897500.
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Drop-in Service:
In Mexico City, at Av. Presidente Masaryk # 172, Ground Floor, Colonia Chapultepec Morales, Delegación Miguel Hidalgo, from Monday to Friday from 08:00 to 18:00, and Saturdays from 10:00 to 15:00.
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Hotel reservations:
We provide information about options and rates for different hotel categories, and we also help you make reservations at most hotels in Mexico:
1. By telephone 2. Drop-in Service 3. By mail 4. By email
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By Mail:
Ministry of Tourism, Tourist Help Point (Secretaría de Turismo - CIAT)
Av. Presidente Mazaryk # 172, Planta Baja
Colonia Chapultepec Morales
CP 11587
Delegación Miguel Hidalgo
Mexico, DF.
By email:
Upon your request we can send you printed or electronic information.
